COVID-19 (Coronavirus)
Official information to our customers
General information
The Coronavirus has the official status as a pandemic, and of course, we are obligated to follow the government’s guidelines. It is a task for the whole community to contain the spread of the virus. At ThermIT, we have worked on a set of guidelines for how we ourselves can prevent the virus from spreading while working.
Customer visiting employees
- Our customer-visiting employees will minimize physical contact and keep good distance when visiting.
- We will disinfect the unit before the installation at the customer.
- We will disinfect our hands before and after the customer visit.
- We will use masks and single-use gloves during the installation and service work.
Logistics center & operations
Our logistics center will work as usual, and we do not expect any noteworthy disturbances in the daily operations. However, this requires that we know beforehand that we will be welcome at the customer and not drive in vain if a service is to be performed.
Our storage has just been restocked, so we have all components available and will deliver in the time to come.
Service team
Our service team will serve our customers in the best possible way, given the current situation we all are in. All our technicians are instructed carefully to show the necessary caution when on a service visit. They will, for example, all wear single-use gloves during a visit. Our service hotline will still be active, even though some of our employees will work from home. Nonetheless, it will be possible to contact us as usual.
Intern employees
We try only to have 3 to 6 employees working at the office at the same time—engineers and accounting members are working from home.
Do you have any questions?
If you have any questions, please feel free to contact us:
Mail: [email protected], or by phone +45 7026 6662
Yours sincerely,
ThermIT ApS